Retention is key in increasing sales and profits, as every retailers knows that loyal customers are incredibly valuable. Read about our top 4 retention strategies to drive customer loyalty.
Offers have substantial influence on customer acquisition and retention. Yet, the power of offers to improve business results can and usually is underestimated. Understanding which offer strategy maturity stage you're in and how to evolve to the next one is critical in delivering better business results.
78% of customers are more likely to buy from brands that better personalize the experience. As you embark in delivering on your customers' expectations of an improved customer experience, we highlight 5 key metrics to track.
Product cannibalization can have a profound impact on your business, resulting in a loss of sales and profits. Get familiar with product cannibalization, along with product substitutability, so you can start measuring the loss of sales and profits stemming from your business decisions due to product cannibalization.
Personalizing the customer experience is the top strategic priority for brands. In this article, we outline our top 5 strategies to delivering a one-of-a-kind personalized customer experience.
Today’s retail environment is challenging because of increased competition, price pressure from discounters, and price transparency for shoppers. Personalization is poised to dramatically transform the customer experience, while delivering clear and substantial benefits to retail brands.
There are clear benefits in retail brands inspiring customer loyalty. The question is, does a loyalty program inspire that customer loyalty? Well, it depends...
Personalization is a key part of any e-commerce strategy, but it is especially important in increasing your average order value (AOV). Learn about our top 4 favorite personalization approaches to increase AOV.
It’s not uncommon to hear that increasing average order value (AOV) is one of the best ways to improve your online store’s revenue. However, what’s not always clear is how to best achieve that increase. We describe 7 ways to do exactly that.
The Polymatiks Personalized Offers app is the first and only Shopify app that increases conversions and loyalty by continuously delivering relevant, optimized, and personalized offers to each customer. See how it works!
