FOCUS ON INCREMENTAL GROSS PROFIT DELIVERED
Apparel and Fashion retailers have seen their sales increase due to the inflationary environment we’re living in, basket sizes have decreased as customers have become less loyal and shop for value. We create behavioral offers that not only reinforce existing customer behaviors, but aim to also change customer behaviors over time to make the customers more valuable. In particular, we aim to change 4 different customer behaviors:
Increase Purchase Frequency
Deliver personalized offers on products that meet each individual customer’s style aesthetics or complete their look…
Drive Upsell
Deliver personalized offers on comparable higher-end products than the ones the customer buys…
Meet Aesthetics Style
Deliver personalized offers on products that meet the aesthetics of each customer’s style…
Complete the Look
Deliver personalized offers that enable customers to complete their look and grow the average order value…
… all while minimizing the discount offered to each customer based on their individual purchasing behavior. After all, you might be price sensitive to the price of a dress, but less so for socks.