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Powered by Value and Intent.

Real-Time Personalization & Optimization.  Customer Experience, Transformed.

Over 60 percent of every retail dollar is now influenced — or completed — through digital touchpoints. 
Customers turn to your site and app to discover new products, compare features and prices, and check what’s on sale.  Yet, this shopping experience still fails to respond in real-time to each individual’s behaviors. 

BeansOS™ enables retailers to increase customer spend, conversion, and loyalty by personalizing and optimizing real-time, POS-integrated, and contextually relevant recommendations at each step of a customer’s journey – reinforcing a continuous circle of customer acquisition, re-engagement, and retention.

BeansOS™  is a Value-Intent Personalization™, meaning that every one of its recommendations is based on each customer’s individual:

Preferences and Product Affinities

Product-level Willingness to Pay

Product-level Purchase Probability

Cannibalization and Halo Effects

Navigation Behaviors

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DRIVING PROFITABLE GROWTH

Static journeys bleed value on three fronts — conversion, margin, and omnichannel loyalty.

Conversion Leakage

70% of shopping baskets are still abandoned because generic experiences never surface the next-best product or deliver personalized offers at the moment of intent.

Margin Drain

Blanket discounts ignore each shopper’s willingness to pay and drain profit.  60-80% of promotions are margin dilutive.

Disconnected Channels

90% of customers expect a seamless experience across web, app, and store, yet data silos leave journeys disjointed and loyalty at risk.

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Personalization Reimagined:

Driven by Value, Intent, and Behaviors – All in Real-Time
BeansOS™ fuses each customer’s preferences and product-level perceived value, willingness to pay, and purchase probability with their real-time intent. This enables continuous personalization and optimization of recommendations as the customer engages across all digital channels — and synchronizes with in-store systems to deliver a seamless omnichannel experience

From discovery to long-term loyalty, BeansOS™ empowers retailers to optimize every stage of the customer journey by leveraging key Growth Drivers.

Discover

Identify, build, and analyze Audiences

Acquire

Acquire new customers

Retain

Strengthen customer retention and loyalty

Engage

Reach customers at critical moments

Maximize

Maximize gross profits

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1:1 Personalized Recommendations, At Enterprise Scale

A Fully-Integrated Suite of Personalized, Value-Intent Commerce Solutions…

Real-time Personalized Offers

”Now or Never” offers, whereby both the products offered and their individualized discounts are continuously optimized and personalized in real-time at each step of a customer’s journey (Cart, PDP, Add-to-Cart)

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Real-time Personalized Product Recommendations

Product recommendations are continuously optimized and personalized in real-time at key steps of a customer’s journey (Cart, PDP)

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Real-time Personalized Offer Activations

Surface the right offers in the moment at key steps of each customer’s journey (PDP, add-to-cart, cart). Powered by preferences + behavior + price sensitivity cues.

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Real-time Personalized Cart-level Vouchers

Cart-level vouchers that personalize and optimize both the spend threshold and the reward—cash, points, free gift, or shipping — in real-time, unlocking only when the shopper’s live basket merits it and nudging them to stretch their spend.

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Personalized Gamified Challenges

Personalized and optimized duration, spend goals, rewards, and weekly product picks – all aimed at stretching baskets and keeping customers engaged.

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Weekly 1:1 Personalized Offers

Weekly offers, whereby both the products offered and their individualized discounts are optimized and personalized to each customer, lasting seven days

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Members-Only Private Sale

Curated product selection at exclusive clientele pricing that are set by the merchant and targeted to all customers or a specific audience (e.g., Lapsed Customers, New Customers)

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Marketing PropsTM

Integration with marketing platforms to send hyper-personalized marketing emails and SMS by embedding each customer-specific personalized offers details

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… delivering 8 – 30% increase in Gross Profits and
4 – 10% Lift in Conversions.

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Powering Smarter Personalization

Unlock Powerful Features with BeansOS

POS-Integrated

Two-way integration with in-store systems ensures seamless cross-channel experiences

Millisecond Muscle

With an API response time of 150ms, every personalization reaches the customer in real-time — no delays, no missed moments

Native A/B Testing Capabilities

Automate Audience splitting and test any 2 offer strategies for continuous experimentation and optimization

Unified Audience Targeting

Enable cross-offer strategies targeted at a specific audience based on prior purchasing behaviors and price sensitivities

Extendable Modular Design

Extensible to deliver personalized recommendations at any point in the customer journey using server-side APIs

Unrivaled Accuracy and Precision

Multi-layered AI and ML models, with adaptive model selection, to achieve business objective`

Rapid Integration

Numerous SDKs are available in multiple languages to support rapid deployment and integration

Scalability and Performance

Built using asynchronous pipelines, parallel and multi-thread processing, and virtual machine auto-scaling

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BeansOS at a Glance

Discover the impact BeansOS has made for leading retailers.  BeansOS powers data-driven decisions, driving measurable outcomes in personalization, offer and product recommendation optimization, and customer engagement.

While we respect the confidentiality of our partnerships, the results speak for themselves—transforming how businesses connect with customers and create value through tailored strategies.

+$60 Billion

2024 Total Client Sales

+300 Million

Personalized recommendations every month

150 ms

Average API response time

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Case Study: Empowering Real-Time Personalization for a Top 10 North American Grocery Retailer

With thousands of offers visible to each customer at any moment, one of North America’s top 10 grocery retailers knew that volume didn’t equate to relevance. The result? Missed opportunities to grow baskets, lift AOV, and capture greater share of wallet.

The retailer turned to BeansOS™ to power real-time offer activations and gamified vouchers — personalized and optimized in the moment, as each customer shops.  Every personalized recommendation became a strategic lever: what to offer, when to offer it, and whether to offer it at all.

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Make Every Moment Matter.
Deliver perfectly timed recommendations—personalized and optimized in real time—to move customers seamlessly from discovery to checkout, and back again.