Pricing for the Starter and Pro plans are built to scale with you as your business grows. In particular, pricing for these two plans is based on the number of orders your store processed on a prorated 30-day cycle. 

For Enterprise plan pricing, please contact sales.

If you exceed the orders limit of your plan in the previous 30-day cycle, you will incur overage charges for that cycle as defined in your plan .  This flexibility gives you the freedom to scale at your own pace.

Polymatiks Attributable Sales (PAS) are all sales driven by Polymatiks within a given period. PAS is only applied to sales driven directly by a Polymatiks product.

Polymatiks guarantees a positive Return on Investment (ROI) for all customers using our suite of pricing products.  A positive ROI is calculated by taking the amount spent on one of the Polymatiks plans compared to the Polymatiks Attributable Sales (PAS).

A goodwill effort must be made to use the product to drive additional onsite revenue. A refund will not be issued for simply not using the product.
Refund requests must be made within 60 days of billing on your Shopify invoice. Refunds will be calculated and issued on a per-month basis.

The Customer Experience team is available to help you onboard and understand how to use the different products, setting your strategies, address any issues you might face with any of our products, and everything in between.  We pride ourselves in giving our customers the best experience… and a personalized one!  

Our Pro and Enterprise plans have the added benefit of a dedicated Onboarding and Account Manager.