Real‑Time Personalization That Drives In-Store Sales

~90% of grocery purchases happen in-store — with over 60% being digitally influenced. 

Customers review flyers, load offers, and build lists through your app — but this shopping experience still fails to respond in real-time to each individual’s behaviors.

BeansOS™ enables retailers to increase customer spend, conversion, and loyalty by personalizing and optimizing real-time, POS-integrated, and contextually relevant product recommendations, offer activations, and gamified vouchers — closing the loop between digital engagement and in-store conversion.

Join Leading Grocers Already Personalizing Smarter

North American retailers trust BeansOS™ to drive measurable gains in sales and gross margins.

Proven Impact

The Traditional Approach is Static. BeansOS™ Personalizes in the Moment.

Traditional flyers, digital coupons, and mass offers don’t adapt to what each customer is doing in real time.  

The impact? Retailers fail to influence customer behavior and drive product discovery, increase basket sizes, and boost sales.

BeansOS fuses each customer’s preferences and product-level perceived value, willingness to pay, and purchase probability with their real-time intent. This enables continuous personalization and optimization of recommendations as the customer engages across all digital channels — and synchronizes with in-store systems to deliver a seamless omnichannel experience

Featured Solutions

Offer Activation
Right offer. Right moment. For Each Journey.
Unlock Vouchers Real-time vouchers. Personalized picks. Instant impact.
Gamified Spend
Stretch goal. Weekly picks. Motivating Nudges.

At key steps of each individual customer’s shopping journey, BeansOS™ activates (i.e., surfaces) the most relevant promotions, optimized in real-time based on their live intent, purchasing behavior, preferences, and willingness to pay.

BeansOS™ personalizes and optimizes limited-time vouchers in real time, selecting the best moment, two recommended products, and the ideal voucher value — all unlocked when the customer adds both items to their cart, driving larger baskets, higher conversions, and fewer abandoned carts.

BeansOS™ personalizes a multi-week spend-based offer for each customer — setting a tailored goal, optimized voucher value, and dynamic product recommendations designed to stretch their typical behavior and build spend over time.

End-to-End Conversion Flow: From Digital Engagement to In-Store Purchase

BeansOS™ in Action: Personalizes and Optimizes Every Step of a Customer’s Journey, in Real-Time.

Gamified Spend, Real-Time Offer Activations, and Real-time Cart Vouchers – An All-in-One Value-Intent Personalization Platform.

Seamless Integration With Your Tech Stack

No Heavy Lifting. Integrate Fast with What You Already Use.

Millisecond Muscle

With an API response time of 150ms, every personalization reaches the customer in real-time — no delays, no missed moments

POS-Integrated

Two-way integration with in-store systems ensures seamless cross-channel experiences

SDKs Ready to Go

Numerous SDKs are available in multiple languages to support rapid deployment

Extensible Modular Design

Extend real-time personalization to every customer touchpoint using server-side APIs

Scalability and Performance

Built to scale with auto-scaling VMs, async pipelines, and multi-threaded processing

Case Study: Empowering Real-Time Personalization for a Top 10 North American Grocery Retailer

With thousands of offers visible to each customer at any moment, one of North America’s top 10 grocery retailers knew that volume didn’t equate to relevance. The result? Missed opportunities to grow baskets, lift AOV, and capture greater share of wallet.

The retailer turned to BeansOS™ to power real-time offer activations and gamified vouchers — personalized and optimized in the moment, as each customer shops.  Every personalized recommendation became a strategic lever: what to offer, when to offer it, and whether to offer it at all.

4–10%

Lift in Conversions

8–30%

Increase in Gross Profit

+$60 Billion

2024 Total Client Sales

Turn Every Interaction Into Impact.
Drive conversions by delivering the right recommendation — personalized and optimized in real-time — at every moment that matters.
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