Over 50% of apparel and fashion purchases now occur online, and more than 35% of products are sold at a discount — yet promotions remain static and untargeted.
With rising acquisition costs, shifting loyalty, and declining customer engagement, retailers have leaned heavily on discounts and conditioned shoppers to expect them. Up to 80% (according to BCG) of these promotions erode margins, falling short of becoming a true lever for long-term profitable growth.
North American retailers trust BeansOS™ to drive measurable gains in sales and gross margins.
Traditional promotions (including markdowns and mass offers) don’t adapt to what each customer is doing in real-time.
The impact? Apparel & Fashion retailers fail to influence customer behavior, increase basket sizes and AOV, and drive profitable growth.
BeansOS™ fuses each customer’s preferences and product-level perceived value, willingness to pay, and purchase probability with their real-time intent. This enables continuous personalization and optimization of promotions as the customer engages across all digital channels — and synchronizes with in-store systems to deliver a seamless omnichannel experience.
At key steps of each individual customer’s shopping journey, BeansOS™ activates (i.e., surfaces) the most relevant promotions, optimized in real-time based on their live intent, purchasing behavior, preferences, and willingness to pay.
BeansOS™ personalizes and optimizes limited-time vouchers in real time, selecting the best moment, two recommended products, and the ideal voucher value — all unlocked when the customer adds both items to their cart, driving larger baskets, higher conversions, and fewer abandoned carts.
BeansOS™ personalizes a multi-week spend-based offer for each customer — setting a tailored goal, optimized voucher value, and dynamic product recommendations designed to stretch their typical behavior and build spend over time.
Real-time Offers, Real-Time Offer Activations, and Real-time Cart Vouchers – An All-in-One Value-Intent Personalization™ Platform.
With an API response time of 150ms, every personalization reaches the customer in real-time — no delays, no missed moments
Two-way integration with in-store systems ensures seamless cross-channel experiences
Numerous SDKs are available in multiple languages to support rapid deployment
Extend real-time personalization to every customer touchpoint using server-side APIs
Built to scale with auto-scaling VMs, async pipelines, and multi-threaded processing
Despite strong brand awareness and heavy traffic, a leading French luxury fashion retailer struggled with rising acquisition costs, low account activity, and guest checkout dominance. The result? Missed opportunities to build relationships, increase LTV, and deliver a unified omnichannel experience.
The retailer turned to BeansOS™ to power a seamless acquisition and engagement journey — from personalized weekly offers that drive sign-ups, to real-time product and offer personalization as customers shop, to exclusive, effortless private and early access to promotions. Every interaction became a strategic lever: what to offer, when to offer it, and whether to offer it at all.
At key steps of each individual customer’s shopping journey, BeansOS™ activates (i.e., surfaces) the most relevant promotions, optimized in real-time based on their live intent, purchasing behavior, preferences, and willingness to pay.
BeansOS™ personalizes and optimizes limited-time vouchers in real time, selecting the best moment, two recommended products, and the ideal voucher value — all unlocked when the customer adds both items to their cart, driving larger baskets, higher conversions, and fewer abandoned carts.
BeansOS™ personalizes a multi-week spend-based offer for each customer — setting a tailored goal, optimized voucher value, and dynamic product recommendations designed to stretch their typical behavior and build spend over time.
Lift in Conversions
Increase in Gross Profit
2024 Total Client Sales
Drive conversions by delivering the right value decision — personalized and optimized in real-time — at every moment that matters.