Real‑Time Personalized Value Decisions That Drive Acquisition, Retention, Loyalty, and Profitable Growth

Over 50% of apparel and fashion purchases now occur online, and more than 35% of products are sold at a discount — yet promotions remain static and untargeted. 

With rising acquisition costs, shifting loyalty, and declining customer engagement, retailers have leaned heavily on discounts and conditioned shoppers to expect them. Up to 80% (according to BCG) of these promotions erode margins, falling short of becoming a true lever for long-term profitable growth.

BeansOS™ enables apparel and fashion retailers grow sales and protect margins by both acquiring new customers and increasing spend from existing ones. Through real-time, personalized value decisions – such as offers, offer activations, and cart-level vouchers – all optimized and delivered in the moment as customers shop, retailers drive conversion, strengthen loyalty, and maximize profitable growth.

Join Leading Apparel & Fashion Retailers Already Personalizing Smarter

North American retailers trust BeansOS™ to drive measurable gains in sales and gross margins.

Proven Impact

The Traditional Approach is Static and Untargeted. BeansOS™ Personalizes in the Moment.

Traditional promotions (including markdowns and mass offers)  don’t adapt to what each customer is doing in real-time.  

The impact? Apparel & Fashion retailers fail to influence customer behavior, increase basket sizes and AOV, and drive profitable growth.

BeansOS fuses each customer’s preferences and product-level perceived value, willingness to pay, and purchase probability with their real-time intent. This enables continuous personalization and optimization of promotions as the customer engages across all digital channels — and synchronizes with in-store systems to deliver a seamless omnichannel experience.

Featured Solutions

Offer Activation
Right offer. Right moment. For Each Journey.
Unlock Vouchers Real-time vouchers. Personalized picks. Instant impact.
Gamified Spend
Stretch goal. Weekly picks. Motivating Nudges.

At key steps of each individual customer’s shopping journey, BeansOS™ activates (i.e., surfaces) the most relevant promotions, optimized in real-time based on their live intent, purchasing behavior, preferences, and willingness to pay.

BeansOS™ personalizes and optimizes limited-time vouchers in real time, selecting the best moment, two recommended products, and the ideal voucher value — all unlocked when the customer adds both items to their cart, driving larger baskets, higher conversions, and fewer abandoned carts.

BeansOS™ personalizes a multi-week spend-based offer for each customer — setting a tailored goal, optimized voucher value, and dynamic product recommendations designed to stretch their typical behavior and build spend over time.

End-to-End Conversion Flow: From Customer Acquisition to Retention and Loyalty

BeansOS™ in Action: Personalizes and Optimizes Value Decisions at Every Step of a Customer’s Journey, in Real-Time.

Real-time Offers, Real-Time Offer Activations, and Real-time Cart Vouchers – An All-in-One Value-Intent Personalization Platform.

Seamless Integration With Your Tech Stack

No Heavy Lifting. Integrate Fast with What You Already Use.

Millisecond Muscle

With an API response time of 150ms, every personalization reaches the customer in real-time — no delays, no missed moments

POS-Integrated

Two-way integration with in-store systems ensures seamless cross-channel experiences

SDKs Ready to Go

Numerous SDKs are available in multiple languages to support rapid deployment

Extensible Modular Design

Extend real-time personalization to every customer touchpoint using server-side APIs

Scalability and Performance

Built to scale with auto-scaling VMs, async pipelines, and multi-threaded processing

Case Study: Value + Intent Personalization to Acquire and Engage Customers for a Leading Luxury Retailer

Despite strong brand awareness and heavy traffic, a leading French luxury fashion retailer struggled with rising acquisition costs, low account activity, and guest checkout dominance. The result? Missed opportunities to build relationships, increase LTV, and deliver a unified omnichannel experience.

The retailer turned to BeansOS™ to power a seamless acquisition and engagement journey — from personalized weekly offers that drive sign-ups, to real-time product and offer personalization as customers shop, to exclusive, effortless private and early access to promotions. Every interaction became a strategic lever: what to offer, when to offer it, and whether to offer it at all.

BeansOS™ at a Glance.

Featured Solutions

Offer Activation
Right offer. Right moment. For Each Journey.
Unlock Vouchers Real-time vouchers. Personalized picks. Instant impact.
Gamified Spend
Stretch goal. Weekly picks. Motivating Nudges.

At key steps of each individual customer’s shopping journey, BeansOS™ activates (i.e., surfaces) the most relevant promotions, optimized in real-time based on their live intent, purchasing behavior, preferences, and willingness to pay.

BeansOS™ personalizes and optimizes limited-time vouchers in real time, selecting the best moment, two recommended products, and the ideal voucher value — all unlocked when the customer adds both items to their cart, driving larger baskets, higher conversions, and fewer abandoned carts.

BeansOS™ personalizes a multi-week spend-based offer for each customer — setting a tailored goal, optimized voucher value, and dynamic product recommendations designed to stretch their typical behavior and build spend over time.

4–10%

Lift in Conversions

8–30%

Increase in Gross Profit

+$60 Billion

2024 Total Client Sales

Want to measure the potential incremental revenue and profit that can be unlocked for your brand?

Turn Every Interaction Into Impact.

Drive conversions by delivering the right value decision — personalized and optimized in real-time — at every moment that matters.

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